Privacy Policy

1. Introduction

Eikon Solutions LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, such as when you:

• Fill out contact forms on our website
• Schedule discovery calls or consultations
• Purchase our AI Readiness Assessment
• Sign up for our services
• Communicate with us via email, phone, or chat

This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.

2.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

• IP address and browser information
• Device and operating system information
• Pages visited and time spent on our website
• Referring website information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices, updates, and marketing communications
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent activities

4. How We Share Your Information

We may share your information in the following situations:

4.1 Service Providers

We work with third-party service providers who perform services on our behalf, including:

• HighLevel: Customer relationship management and email marketing
• Stripe: Payment processing (note: we do not store payment card information)
• Supabase: Database and backend services
• PostHog: Analytics and website optimization (when implemented)

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your personal information

To exercise these rights, please contact us using the contact form on our website.

7. Cookies and Tracking

We may use cookies and similar tracking technologies to collect and track information about your use of our website. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us using the contact form on our website or by mail at: